Electronic Ink

Case Studies in User Experience Design

Environments

Dashboard: Data Visualization for a U.S. Regional Electricity Wholesaler
Data Visualization: Hospital of the University of Pennsylvania

Systems

Data Visualization: New York Stock Exchange Fraud Surveillance System; ICON: Clinical Research Organization Clinical Management System
Enterprise Resource Planning: Rohm and Haas SAP Business Warehouse Dashboard; Wyeth Pharmaceuticals Human Resources Portal
Intranet: Pearson Technology Center Corporate Intranet
Portal: HSBC Web site: Portal; MBNA Web site: Customer Portal
Usability Testing: Usability and Experience Testing for a Leading Wireless Communications Device Company; Usability Strategy and Service Design of a Rich Internet Application for a Major Pharmaceutical Company; Bank of America: Improved Design Leads To Higher Completion Rates; FordDirect: Usability Testing Makes Shoppers Into Buyers; CashEdge: User Experience Design and Testing Create a Market-Ready Product
Website Design: A Comprehensive Web Presence Redesign for a Global Insurance Provider; AstraZeneca Global Web Framework; Physicians Website for a Leading Pharmaceutical Specializing in Pain Management; Site Redesign for Lincoln Financial Group; Oppenheimer Funds Customer Portal; Reuters Customer Portal; Melaleuca Product Store: A reinvention of the online shopping experience; Novartis Web Redesign

Products

Application And UX Design: Software Redesign for a Leading National Drug Store Chain; Redesign of CRM Software for a World Leader in Wealth Management; 911 Command Center Radio Control Application; Replay Application for Flight Data Recorders; New York Stock Exchange Order Management: TradeWorks; Picis Product Dashboard and User Interface
Social Networking: GamerVision Social Network; Liquid Generation Social Network

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